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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

SuiteAnswers Update | May 25, 2012 | 10:00PM EST

in Announcements

To all valued NetSuite customers,


SuiteAnswers portal will undergo a system update tonight, May 25, at 10:00PM EST and the process is expected to last for 90 minutes. During this time, keyword searches may not work properly. All other processes, e.g. online case submission, should not be affected.


All processes within the SuiteAnswers portal should be up again after this update.


We apologize for the inconvenience.

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