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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Netsuite Service Interruption

edited Jan 17, 2014 3:06AM in Announcements 1 comment

Hello All,

This is regarding the downtime that happened today (1/15/2013 PST) around 18:20-18:50 (PST). 

Please be informed that our Operations Team is currently investigating the root-cause of the problem. We will send an update as soon as it becomes available.

Thank you.

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