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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

UPS Routine System Maintenance on November 16 and 17, 2013

in Announcements

Customers will be unable to process certain transactions during the following days and hours:

• Saturday, November 16, 2013 at 20:00 p.m. EST until 20:15 p.m. EST
• Sunday, November 17, 2013 at 04:00 a.m. EST until 04:15 a.m. EST
During these 15 minute windows, the user will not be able to access MyUPS to create a user ID, ship via the web shipping systems or ship via the UPS Developer Kit Ship API.

You can do the following steps if you would like to receive future proactive alerts from UPS:
1. Go to the site: https://developerkitcommunity.ups.com/index.php/Main_Page
2. Click the System Status link

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