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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
ALERT! Phone Menu Option Change
Please listen carefully to our telephone menu options as they will change at 5:00 PM Eastern Thursday (February 6th).
You may access the new telephone menu options by going to this link: https://system.netsuite.com/core/media/media.nl?id=13727838amp;c=NLCORP&h=b87c11d4aef551e18d74&_xt=.html
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