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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Customer Support unable to take Inbound and make Outbound Calls

edited Aug 17, 2014 6:16AM in Announcements 4 comments

Dear customer,

Netsuite Support is experiencing a problem with the phone system for both inbound and outbound calls. If it is urgent in nature, we suggest to file a case online via SuiteAnswers so we can be able to assist you urgently.

Please accept our apologies for any inconvenience.

Thank you.

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