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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Scheduled Maintenance
Please note that some accounts will undergo scheduled maintenance on November 21, 2014 from 11:00 pm to 11:30 (Eastern Standard Time). SuiteAnswers online case submission will also be affected. This downtime may extend beyond the scheduled time if unforeseen complications arise during the maintenance process. All practical measures have been taken to prevent this, but the possibility does exist. We apologize for the inconvenience.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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