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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
SecurePay Planned Maintenance Notification
| Description | SecurePay will be performing a planned upgrade in order to plan for continued growth and to ensure high availability of our platforms. | |
| Services Impacted | All | |
| Change Start | Saturday 20/06/2015 23:45 AEST | |
| Change End | Sunday 21/06/2015 04:00 AEST | |
| Outage/Service degradation Period | Sunday 21/06/2015 00:00 AEST to Sunday 21/06/2015 01:40 | |
| System Status | It is anticipated that this change can occur with minimal network outage (minutes). However there may be a brief business impact as the applications resume service. If there is an service interruption during the change, customers may experience errors including: [LIST] [*]‘404 page not found’ [/LIST] [LIST] [*]system messages on transaction status. [/LIST] In this event we recommend the customers to check with the issuer-bank prior re-attempting payments on receiving: [LIST] [*]response code-175, any declined transactions or page not found [/LIST] Updates can be now tracked via the SecurePay status page |
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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