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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
SecurePay Planned Maintenance Notification
| Description | SecurePay will be performing a planned upgrade in order to plan for continued growth and to ensure high availability of our platforms. | |
| Services Impacted | All | |
| Change Start | Saturday 20/06/2015 23:45 AEST | |
| Change End | Sunday 21/06/2015 04:00 AEST | |
| Outage/Service degradation Period | Sunday 21/06/2015 00:00 AEST to Sunday 21/06/2015 01:40 | |
| System Status | It is anticipated that this change can occur with minimal network outage (minutes). However there may be a brief business impact as the applications resume service. If there is an service interruption during the change, customers may experience errors including: [LIST] [*]‘404 page not found’ [/LIST] [LIST] [*]system messages on transaction status. [/LIST] In this event we recommend the customers to check with the issuer-bank prior re-attempting payments on receiving: [LIST] [*]response code-175, any declined transactions or page not found [/LIST] Updates can be now tracked via the SecurePay status page |
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