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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Customer Support unable to make Outbound Calls for APAC customers

edited Aug 8, 2014 12:52AM in Announcements 1 comment

Dear customer,

Netsuite Support is experiencing a problem with the phone system for outbound calls (APAC customers only). If you just filed a case and it is urgent in nature, we suggest to call Netsuite Customer Support (Support Tab > Visit the SuiteAnswers Site > Contact Support by phone) so we can be able to assist you urgently.

Please accept our apologies for any inconvenience.

Thank you

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