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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

SuiteAnswers and New Phone Routing System for NetSuite Point of Sale

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NetSuite Point Of Sale online support cases can now be submitted through SuiteAnswers. Also, NetSuite Point Of Sale phone support can now be reached by calling 1.866.522.1508,  choose option 9 (Retail) then option 1 for Point of Sale

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