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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
FAQ: Customer Center Roles Segregation
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In the third quarter of 2016, a transition period was enabled to help customers get ready for a complete segregation of Customer Center roles from non-Customer Center roles. This transition period was to permit time for our customers to adjust to this significant change. This transition period has ended.
Important
The complete segregation of Customer Center roles from non-Customer Center roles was enabled in the first two quarters of 2017.
Visit the following questions and answers in SuiteAnswers to understand the implications of the segregation of Customer Center roles from other roles.
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