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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
New Release Announcement: Recurring Billing SuiteApp Version 17.1
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Your production account will be upgraded automatically to Recurring Billing Version 17.1 one day after your production account is upgraded to NetSuite 2017.1.
Prior to the upgrade of your production account, you will be able to review the new version of this SuiteApp in your Release Preview account and in Sandbox accounts running on NetSuite 2017.1.
Please check the email notification sent to your Primary Contact and Product Update Contacts to see your Release Preview access and NetSuite 2017.1 upgrade schedules. This information is also available in your New Release portlet.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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