Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Upcoming Changes to Customer Center Role Search

Upcoming Changes to Customer Center Role Search
  
NetSuite 2018.2 includes a change in the behavior for custom search results when using the Customer Center role. NetSuite accounts with at least one Customer Center role user will be impacted by this change.

Before 2018.2, the system allowed Customer Center role users to create custom searches using the Find Transactions permissions. As of 2018.2, this permission will be removed.

       
What is Changing?Recommended Action
As of 2018.2, when using the Customer Center role, a user will receive a permissions violation message when attempting to create a custom search. The Find Transactions permission will be removed. This removal will result in a permissions error when accessing a Find Transactions saved search from either the saved searches or from the URL.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Expand your NetSuite knowledge by joining this month's Ask An Expert Live.

Refer a Member.gif

In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders