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Multi-Language Customer Support (Online) available in Chinese, Japanese, French, German, Spanish and
NetSuite now offers online case submission and responses in Simplified Chinese (Mandarin), German and French, Spanish, Portuguese and Japanese.To submit a case, go to your NetSuite Account Center.
In your NetSuite Account, click on the Support Tab > NetSuite Account Center portlet > NetSuite Account Center link. Click Multi Language Support Tab > Cases link and select your preferred language from the dropdown or click the country logo. Submit a new case by clicking CASE LISTS link > New Case button.
Please fill out the case form, answer the questions and provide detailed information about your request.
Note: If you do not have enough permissions
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.
