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Multi-Language Customer Support (Online) available in Chinese, Japanese, French, German, Spanish and

edited Aug 20, 2020 7:35AM in Announcements 
NetSuite now offers online case submission and responses in Simplified Chinese (Mandarin), German and French, Spanish, Portuguese and Japanese.

To submit a case, go to your NetSuite Account Center.

In your NetSuite Account, click on the Support Tab > NetSuite Account Center portlet > NetSuite Account Center link. Click Multi Language Support Tab > Cases link and select your preferred language from the dropdown or click the country logo. Submit a new case by clicking CASE LISTS link > New Case button.

Please fill out the case form, answer the questions and provide detailed information about your request.

Note: If you do not have enough permissions

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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