Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Intelligent Payment Automation, powered by BILL (formerly Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Case Management for internal use
Hello,
Our company's sales force is using the CRM module of NetSuite. We are currently handling all CRM questions, request, problems, etc. from our sales force by e-mail but we are thinking instead in using the Case Management feature. Since all e-mails are from our employees and sent through Outlook we want to use the e-mail case capture to log automatically all cases by using the Anonymous Customer, what I'm not sure what is best to use Case Management or Helpdesk, we do want to have reports of the cases (we aren't using the employees center). Any usggesitons?
On the documentation it also mentions the Issue Management, but I don't see how I can enable it, it's not available in Setup -> Company -> Enable Features is this an additional module or something?