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Is it true you cant use other processors without a custom API?

edited Nov 28, 2019 10:58AM in Accounting / ERP 5 comments

Im new to netsuite and had been told by my salesperson that I could just have the webstore capture the credit card information and process it manual through my current processor.  That turns out not to be the case as netsuite does not pass on the security code and thus we cant process the card.  Support tells me they had a request to do this but turned it down for security reasons (which raises the side question – why even pass the credit card number through if it cant be used – which it cant be without the security code?)

Comments elsewhere on this forum made me think I could use Costco or other low cost processor as long as it uses the verisign gateway.  Tech support told me that this was not true unless I knew how to program a custom API?  Is this right or is there any other way I can get a reasonably priced credit card processor to work with netsuite?

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