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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Payment Holds and PayFlow Pro CC Processing
We have a situation with the new release where payment holds cannot be overriden.
When a payment hold is placed on an order with a bad address (good that the hold happened), we override/authorize the payment in PayFlow Pro after verifying the address. This does not generate a new transaction but pushes the hold through PayPal so that their card is charged.
However, with the new process in NetSuite, you can't check Ignore AVS, and overriding the hold does nothing. Cash sales and payments get stuck in Unapproved Customer Payments and cannot be changed to Undeposited Funds. Approving the payment in PayPal/PayFlow Pro does not give a new transaction number to put in the NetSuite transaction. It remains stuck in limbo.