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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Going to SuiteWorld? Connect with SuiteGurus—Your NetSuite Product Experts!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Payment Holds and PayFlow Pro CC Processing
We have a situation with the new release where payment holds cannot be overriden.
When a payment hold is placed on an order with a bad address (good that the hold happened), we override/authorize the payment in PayFlow Pro after verifying the address. This does not generate a new transaction but pushes the hold through PayPal so that their card is charged.
However, with the new process in NetSuite, you can't check Ignore AVS, and overriding the hold does nothing. Cash sales and payments get stuck in Unapproved Customer Payments and cannot be changed to Undeposited Funds. Approving the payment in PayPal/PayFlow Pro does not give a new transaction number to put in the NetSuite transaction. It remains stuck in limbo.
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