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Celebrate Your 2025 Community Recap & Achievements!
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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Processing a Refund without the card number
We use CyberSource as our payment processer, and each transaction has a p/n reference number which is stored on the transaction record.
For customers who don't wish to store their details with us (Guests) we don't store the card number on their customer record - it simply exists only on the transaction.
So, if we do a Customer Refund, this works fine, as the card details are carried forward However, if we need to refund a Credit Memo - this no longer carries the card number with it, only the p/n ref.
The p/n is actually the only data CyberSource needs to be able to do the refund, and if we simply enter a test card number, the refund is still processed correctly (CyberSource simply refunds the transaction linked in the p/n ref)
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