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WorldPay Transaction ID Out of Sync
Hi everyone.
We use Worldpay as our credit card processor.
For every transaction, a Worldpay Transaction ID is generated, the first part of which is our order number. For example, 29201-DBDC0CDB corresponds to our order 29201.
For two days it seems that the systems have somehow got out of sync by one. E.g, a test order I just placed, order number 29216 on our system was given the transaction ID 29215-9240FFAA. So, all Worldpay Transaction IDs are now one less than our order number. The lady who does the accounts tells me that this will cause her big problems with reconciliations.
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