Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Direct Sales Request
Hi all,
We are trying to set up Direct Sales Request with WorldPay so that cash exchanges hands immediately when the Sales Order is produced, but we are encountering an error.
com.netledger.core.record.query.NLRecordValidation $InvalidReferenceKeyUserError: Invalid creditcardprocessor reference key 2.
We've followed all the instructions on the Help Center page and believe we have this set up correctly. Reference key 2 is referring to the WorldPay credit card processing record we've set up that has the "Authorization" option unchecked. WorldPay works correctly when "Authorization" is checked, but obviously the Customer Deposit records do not get automatically generated and billed. We also have the "Enable Sale Payment Operations on a Sales Order by Automatically Creating a Customer Deposit" checkbox checked under Accounting Setup.