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Paypal Express Charging problem with webstore

edited Nov 28, 2019 10:40AM in Accounting / ERP 2 comments

Hi all, we have been getting more and more paypal express payment.  Occasionally, when we fulfilled and tried to charge the paypal express order it will give us a "transaction rejected, please contact the buyer" message.  I mean the pp exp authorization looks good and all so i don't really know where to address this issue, and the buyer has no idea either.  Is this like a credit card declined error in normal processing?  Is there anything we can do on paypal side to resolve this?  thanks.

best regards,

edwin

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