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Paypal Express Issues - Authorisation Limit?

edited Nov 28, 2019 10:40AM in Accounting / ERP

Hi All,

Wonder if someone could shed light on the following in the Netsuite help found at
https://system.netsuite.com/app/help/helpcenter.nl?topic=CARD_-29

"By default your PayPal account is restricted to a single authorization. NetSuite can initiate only as many authorizations as your paypal account allows within a 29 day period.
Important: 
Your PayPal account manager can determine how many authorizations are allowed in your PayPal merchant account and increase the limit for you if necessary."

We are having some issues today - getting checkout error notifications and users are reporting that whilst transactions are being created in PayPal they're not being punched back to the checkout / order confirmation.

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