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Order not displaying

edited Nov 28, 2019 10:40AM in Accounting / ERP

*** Apologise for this duplicate post but I posted it in the wrong place and received no replies  - if you know the answer please help**


I think I may have done something wrong because when a customer chooses  to pay with Pay Pal the customers web page is re-directed to Pay Pal.  The Pay Pal page does not show either the order nor the value of the  order and it is not clear that when the customer presses continue he/she  is placing an order at that point.

I have two instances of Netsuite and the same thing happens to both  websites. I don't know if this is a problem with my configuration, a bug  or "as designed" can anyone throw some light on this please. I have  only just gone live this morning with PayPal and would appreciate some  help please.

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