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PayPal orders suddenly missing Transaction ID

edited Nov 28, 2019 10:40AM in Accounting / ERP 4 comments

Since Monday (Feb 11, 2013) orders being submitted via our WebStore with PayPal as the payment method do not show ANY payment details on the order in the admin interface.

We would normally expect to Approve the order and see the PayPal details shown here. ie. The payment method would be shown as "PayPal" and the related Transaction ID and Authorization ID would be shown. But we see none of this.

If we Login to PayPal we can see that there is a Pending PayPal payment...

If we fulfill the order and bill it without changing the payment method the charge is NOT processed through PayPal - It remains set to "Pending"

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