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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Paypal Merchant: Sales Order payments not going through
I've set up Paypal Express Checkout. We'd like to use PayPal as the merchant processor for B2B orders.
I then ran two orders to test this out, per below.
Order 1
- Created Sales Order, selected PayPal account.
- Billed Sales Order. NS created Cash Sale with status = Not Deposited
Order 2
- Created Sales Order with payment method = AMEX credit card. Also checked "Get Authorization".
- Billed Sales Order. NS created Cash Sale with status = Unapproved Payment
It's been hours and there has been no activity on the Merchant PayPal account, or AMEX account (nothing was charged).
Would appreciate your help on where to troubleshoot/look - if the account is not set up properly, or if I'm processing the orders incorrectly.
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