Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Setting Billing Rules at the Phase Level
<p>We have set up "projects" for production support for each of our clientsA so we can track the cost (time) and profitability for each client. We have a Phase in each project called "Billable Support". IA create tasks for the problem tickets under that phaseA and assign them to the appropriate engineer as they are received.</p><p>I would likeA OpenAir toA bill the time charged each month. Right now it looks like I have to assign the billing rule to each task as it is opened.</p><p>Is there any way to establish a billing rule at the Phase levelA so that all
0