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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Setting Billing Rules at the Phase Level
<p>We have set up "projects" for production support for each of our clientsA so we can track the cost (time) and profitability for each client. We have a Phase in each project called "Billable Support". IA create tasks for the problem tickets under that phaseA and assign them to the appropriate engineer as they are received.</p><p>I would likeA OpenAir toA bill the time charged each month. Right now it looks like I have to assign the billing rule to each task as it is opened.</p><p>Is there any way to establish a billing rule at the Phase levelA so that all
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