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Provision for 24/7 support time

in SuiteProjects Pro Discussions

<p>Hi Everyone,</p><p> </p><p>We have a situation in our company where we provide 24/7 support time.  Essentially this means that a person works 8 hours during their normal work hours but are on call for out of hours support.</p><p> </p><p>From this I have several situations to cater for:</p><p>1. how can openair display who is on 24/7 support for that week'</p><p>2. how can I use openair to report time allocated to 24/7 support.  What makes this complex is the following:</p><p>    if someone works on 24/7 support in an evening then they only need to work a certain number of hours the next day and

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