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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Pdf files open in a blank screen in Internet Explorer 9 or Windows 7
Ever tried to open a document under the .pdf extension just to find that the screen is blank or greyed and do not show the data? This is a common issue caused by the reader version used by the browser, you may follow the steps below to set the file association correctly:
1. Click the Windows/Start button > Control Panel > Default Programs > Associate a file type and protocol to a program.
2. Select the .pdf extension.
3. Click Change program.
4. Browse and locate the Acrobat reader executable file usually located on C: > Programs > Adobe > Reader xx > Reader > AcroRd32.exe
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