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Enhancement to OpenAir Support Procedure

edited Jul 3, 2024 12:29PM in SuiteProjects Pro Discussions

<table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><img border="0" height="7" src="http://www.openair.com/home/images/spacer.gif" width="1"></img></td></tr> <tr><td bgcolor="#ffffff" valign="top"><strong>Enhancement to OpenAir Support Procedure</strong><br/> <br/> Dear OpenAir Customer,<br/><br/> In order to better serve your customer support needs, OpenAir will be moving its support infrastructure to NetSuitea€™s case tracking solution today, June 10. This enhancement will provide you with automatic case numbers for easier reference and documentation. By clicking on the case number hyperlink within each support email, you will gain access to a detailed case history and status report.<br/><br/> We want to urge that this change will affect neither how you submit support inquiries nor who is answering your email cases. You should continue to

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