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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NetSuite OpenAir Systems Experiencing Issues 12/8
OpenAir systems are experiencing intermittent network connectivity issues due to NetSuite NA West data center incident. Engineers are actively working on mitigating these issues. Please visit http://status.openair.com for updates or contact Support for details and reference Defect 425037.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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