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Unexepected Error on getCustomization
I am trying to use the new features of WSv2 that allow you to retrieve customization details. I am using axis 1.4 and have tested my code on our Wolfe  Elex. test account. When I tried to test the code against our live account it failed with an "UNEXCPECTED_ERROR".
the body of the SOAP message is:
<getCustomization xmlns="urn:messages_2_0.platform.webservices.netsuite.com">
 <customizationType getCustomizationType="itemCustomField"/>
</getCustomization>
and the body of the response is:
<getCustomizationResponse xmlns="urn:messages_2_0.platform.webservices.netsuite.com">
<getCustomizationResult xmlns="urn:core_2_0.platform.webservices.netsuite.com">
0