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Performance issues

edited May 29, 2020 4:07PM in SuiteCloud / Customization 1 comment

Hi,

We are trying to do some performance testing and have fairly consistently come up with the following during peak hours on a test account:

For 200 records (sending 20 at a time), we are experiencing ~190 seconds in calls to netsuitePort.updateList(updatedCustomers).

We have the following questions:

(1) Is the performance we found out typical of general NetSuite production accounts or just of the test accounts? If it is typical of test accounts, could  we get an account of a type other than the one we have to stress test our component?

(2) NetSuite Dev Guide lists the session limits (one Web Services session per login) and the request limits (no more than 1 long, 2 medium or 3 short requests  can occur concurrently on a single account), but also states that more concurrent  sessions and concurrent requests are available either through the purchase of  certain products or special license agreements. Could they give us more info on this?

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