Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
inconsistent search results when searching against a custom field
Hi, I am using this SOAP request to search for inventory items with a custom field set to a value:
<?xml version="1.0" encoding="ISO-8859-1"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <SOAP-ENV:Header> <ns1:searchPreferences xmlns:ns1="urn:messages.platform.webservices.netsuite.com"> <ns2:bodyFieldsOnly xmlns:ns2="urn:messages_2_5.platform.webservices.netsuite.com">false</ns2:bodyFieldsOnly> <ns3:pageSize xmlns:ns3="urn:messages_2_5.platform.webservices.netsuite.com">10</ns3:pageSize> </ns1:searchPreferences> </SOAP-ENV:Header> <SOAP-ENV:Body> <nu3342:search xmlns:nu3342="urn:messages_2_5.platform.webservices.netsuite.com"> <searchRecord xmlns:nsCommon="urn:common_2_5.platform.webservices.netsuite.com" xsi:type="nsCommon:ItemSearchBasic"> <customFieldList> <customField operator="is" xsi:type="SearchStringCustomField" internalId="custitem_availability_status"> <searchValue>For Sale!</searchValue> </customField> </customFieldList> </searchRecord> </nu3342:search> </SOAP-ENV:Body> </SOAP-ENV:Envelope>
0