Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Discount Item
Hello,
I am creating a sales order to be submitted to NetSuite, and I have got it all working except for one thing. The discount item.
I thought I would have to use a recordref to getall the discount items, but I don't see any in the list for the recordref.recordType.
Can someone point me in the right direction on how to have a sales order have discount? I tried skipping the discountitem and just putting in the discountRate, but it gave me an error that the total=37. Since I don't pass any prices, I am not sure how I got that error.
0