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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Searching for Customer by External ID
How do I search for a Customer using an External ID? It was easy in 2.5, but in 2.6, the CustomerSearchBasic class changed for ExternalID.
I've tried the following. When I run it, I get an error saying 'searchValue not found'. That makes sense since there is no comparator (is, anyof, etc.) But how do I apply that when CustomerSearchBasic only wants a RecordRef[] for the ExternalId?
CustomerSearch custSearch=new CustomerSearch();
CustomerSearchBasic customerSearchBasic = new CustomerSearchBasic();
custSearch.setBasic(customerSearchBasic);
RecordRef[] values=new RecordRef[1];
values[0]=new RecordRef();
values[0].setExternalId(userID.toString());
customerSearchBasic.setExternalId(values);
SearchResult result=port.search(custSearch);
0