Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, November 6, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
getItemAvailability Unexpected Error 703
Hello,
I am having an issue with the getItemAvailability method. It works with most items, but when a new item was added, I now get Unexpected Error 703. I looked to see if there was anything noticably different between this item and other items that work, but can't see any significant difference.
Here is my code. DisplayName is the NetSuite internal ID.
Public Function GetNetSuiteInformation(ByRef Product As PSOrderDetailsItemType) As Boolean Dim availabilityResult As GetItemAvailabilityResult = Nothing Dim itemAvailabilityFilter As ItemAvailabilityFilter = Nothing Dim Record As RecordRef = New RecordRef() Try itemAvailabilityFilter = New ItemAvailabilityFilter Record.internalId = Product.NetSuiteItemInformation.DisplayName Record.type = RecordType.inventoryItem Record.typeSpecified = True Dim RecordList() As RecordRef = {Record} itemAvailabilityFilter.item = RecordList RecordList = Nothing availabilityResult = Me.getItemAvailability(Me.NSService, itemAvailabilityFilter) If availabilityResult.status.isSuccess Then Product.NetSuiteItemInformation.ItemExists = True Dim availabilityItemList() As ItemAvailability = availabilityResult.itemAvailabilityList 'Dim availabilityItem As ItemAvailability = availabilityListItem.GetValue(0) Dim availabilityItem As ItemAvailability = CType(availabilityItemList.GetValue(0), ItemAvailability) Product.NetSuiteItemInformation.QuantityAvailable = availabilityItem.quantityAvailable Product.NetSuiteItemInformation.QuantityBackordered = availabilityItem.quantityBackOrdered Product.NetSuiteItemInformation.QuantityCommited = availabilityItem.quantityCommitted Product.NetSuiteItemInformation.QuantityOnHand = availabilityItem.quantityOnHand Product.NetSuiteItemInformation.QuantityOnOrder = availabilityItem.quantityOnOrder Product.NetSuiteItemInformation.ItemType = 0