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Can’t set customer parent if currency is different

edited Jun 1, 2020 8:50PM in SuiteCloud / Customization 4 comments

I believe I might have found a bug.

Using web services, if you update the parent field on a customer record and the parent has a different currency than the child then the update will fail with the error code INVALID_KEY_OR_REF.

If you do this through the UI, it will work.

You can reproduce this error by following these steps:

1. Create a customer record, call it “A”, and set the currency to USD.
2. Create a customer record, call it “B”, and set the currency to GBP.
3. Using web services send a request (update or updateList) and try to set the parent field of B to A.

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