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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Creating a Case over Web Services

edited Jun 3, 2020 3:57PM in SuiteCloud / Customization 2 comments

Newbie here, I am having troubles figuring out how to create a case using web services.  I am using JAVA and have the web services working because I can do things like read from customer records.  I can not figure out what type of record creates a case and how to create this case over the web services.  I want the same behavior as if I logged in and hit the "Case" link and created a new case. 

so my question is really 2 parts, what data type (record type) maps to a normal case, and 2 does anyone have a working Java example of creating one?

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