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USER_ERROR Please enter value(s) for: NetSuite Document No

edited Jun 4, 2020 8:17PM in SuiteCloud / Customization

When creating an Invoice with a duplicate tranId, I'm seeing a discrepancy in the response returned from NS between two different NS accounts/tenants and I can't figure out what could be causing it. Hoping for some insight presumably on what NS configuration/validation could be causing it.

Here's the situation:
Trying to create an invoice with a duplicate tranId. Auto-Generated Numbers are enabled for Invoices with Allow Override checked. An Invoice already exist with the same tranId/Invoice #. Web Services Pref "Treat Warnings as Error" is unchecked. Using API version 2010.1.

In both NS accounts, the invoice DOES get created however the Invoice # field is blank of course--that's ok and is expected behavior from my experience. The problem is in the responses returned.

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