Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NetSuite Web Services Not Working?
Recently, all of my web service requests are all getting Internal Error 500. When I dig deeper, I see my requests getting '302 Moved Temporarily' and the redirect causes 500. This is not only happening with my code, but with the NetSuite sample code for Java and .Net (and the ODBC driver).
If I specify invalid credentials, I get an invalid credentials message, but if I supply the proper ones, I get the above failure.
Is anybody else seeing this? It started within the last few days.
I'm trying to determine if there is something wrong with me account or if there is a more general problem.
0