Current Inventory

Hello,

We have built an order fulfillment application that creates assembly build/unbuild and item fulfillment records via SuiteTalk for serialized assembly item sales orders.

With RMA units, we often sell them as part of a different serialized assembly item. (We use the same type of physical item in multiple products.)

One of the requirements is to handle RMA units with minimal effort for the user. That means the application has to detect when a RMA serial number is scanned so that it can create the necessary assembly unbuild record before creating the assembly build record.

Currently we are achieving this by keeping our own database that essentially tracks serial numbers and what type of serialized assembly item they were last used in, if any. It is not pretty, and my current challenge is to optimize this process so that we can depend as much as possible on the SuiteTalk API instead of a local database.