Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Guest Satisfaction Surveys – The Right Questions to Ask and How to Deliver It
Posted by Brady Thomason, NetSuite Solution Manager, Restaurant & Hospitality
5 Reasons Restaurants Must Do a Guest Satisfaction Survey
Restaurants can improve the quality of their restaurant and guest service if they get serious about satisfaction surveys.
[LIST]
[*]Gain honest feedback about your business with answers to specific questions.
[*]Measure your progress as you make changes at your restaurant.
[*]Engage a loyal customer base that feels like you care.
[/LIST]As a restaurant owner, you know what the two most important ingredients for a successful business are: good food and happy guests. While you’ve probably mastered your list of recipes and food suppliers, happy guests can be tricky. Guest satisfaction surveys are an easy way to measure how well you’re doing in all aspects of your service.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.