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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Guest Satisfaction Surveys – The Right Questions to Ask and How to Deliver It
Posted by Brady Thomason, NetSuite Solution Manager, Restaurant & Hospitality
5 Reasons Restaurants Must Do a Guest Satisfaction Survey
Restaurants can improve the quality of their restaurant and guest service if they get serious about satisfaction surveys.
[LIST]
[*]Gain honest feedback about your business with answers to specific questions.
[*]Measure your progress as you make changes at your restaurant.
[*]Engage a loyal customer base that feels like you care.
[/LIST]As a restaurant owner, you know what the two most important ingredients for a successful business are: good food and happy guests. While you’ve probably mastered your list of recipes and food suppliers, happy guests can be tricky. Guest satisfaction surveys are an easy way to measure how well you’re doing in all aspects of your service.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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