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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Visibility into Your Services Organization: Do You Measure Up?
Posted by Evan Heby, Services Industry Marketing Lead
We’ve all heard the old adage about the Cobbler’s Children. In my years of working with services organizations, I have come to realize that to some extent, many suffer the plight of the Cobbler's Children: they are so busy working on their clients' problems that they often ignore their own.
We all know what happens when services organizations suffer from a lack of visibility into operations: revenue forecasts are inaccurate; managers don’t know which projects are most profitable; resource utilization lags; and identifying the changes necessary to maximize profits becomes extremely challenging, if not impossible.
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