Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Password for Customer Center access for a primary contact
Hi,
On the Netsuite Customer form there is a option to give primary contact access to customer center where a password and email is provided. The contact can then change the password once it has logged on to the customer center.
Where is this password stored? It's not available at the contact record and at the customer record.
Since the contact is authenticated with the email and password its definately stored somewhere in NS. Do we know where and is it accessible?
Many Thanks,
Gaurav
0