Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

AxisFault

edited May 26, 2020 7:32PM in SuiteCloud / Customization 1 comment

Hello,
Some time we get following error from Netsuite when we are trying to get customer using webservices get method:

AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: org.xml.sax.SAXParseException: Attribute "actor" bound to namespace "http://schemas.xmlsoap.org/soap/envelope/" was already specified for element "ns4:preferences".
faultActor:
faultNode:
faultDetail:
        {http://xml.apache.org/axis/}hostname:partners-java012.svale.netledger.com
2013-01-27 10:21:47,104 ERROR [STDERR] org.xml.sax.SAXParseException: Attribute "actor" bound to namespace "http://schemas.xmlsoap.org/soap/envelope/" was already specified for element "ns4:preferences".

Once above error occurred, all Netsuite web service call fails, and we have to restart our server.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders