Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Certain records unable to be referenced via smbXML?
Hello,
I seem to have painted myself into an interesting corner. We have an account full of customers and I need to import a set of salesorders via smbXML. I need to be able to reference a customer for each salesorder. The <customerRef><parentName></parentName><name></name></customerRef> method is out since we have parent customers with many sub customers. This apparently is not supported, we get incomplete heirarchy errors.
The <customerRef handle="idvalue"/> method does not work since the customers came from a variety of sources (ui, csv import) and Netsuite does not guarantee all records will have an external id. Many records are missing external ids and cannot be referenced by handle.
0