Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, November 6, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

The underlying connection was closed: The connection was closed unexpectedly.

edited May 26, 2020 8:25PM in SuiteCloud / Customization 1 comment

Hello Forum,

Even I know this problem is related to our site, I am hoping someone here had the same problem and might be able to help our Administrator finding the correct settings for our Small Business Server.

Last Thursday our company switched from a "direct" Internet connection to the Microsoft "Small Business Server" as Proxy. I added the Proxy settings to my NetSuite client and after that I was able to login via SuiteTalk. The problem now is, that it seems like the connection to NetSuite gets cut, when for a certain amount of time, no data passes between my application and NetSuite. Is there anything that can be done in the settings of the Small Business Server, so the above exception does not occure anymore?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders