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Cannot Allocate Items on SO with Special Order Line
An sales order was created with a quantity of 5000. The line was initially not marked as special order, then was edited later to be.
It was decided to partially fulfill 526 from our warehouse on the day the order was created, then a special PO was generated for the remaining balance of 4744.
The PO was received in two parts--2880 and 1594. When we tried to allocate from the initial 2880, only 2354 would allocate, which is 2880 less 526. We were advised to wait for the remaining item receipt, but the problem still persists. As a result, only 4744 have been committed, picked, packed, and shipped, even if all items should be accounted for at this point.
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