Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Reminder : Removal of Web Store Email Templates and Customized Text Groups for Web Store Email in 19

in Announcements 
This notice is intended for customers who have a Commerce web store.

What Is Changing?

System email templates for web store emails were introduced in NetSuite 2018.2. Starting with the 2019.2 release, the use of system email templates will be mandatoryand the following legacy email template options will no longer be available:

  • Customized Text Groups for Email (Setup > SuiteCommerce Advanced/ Site Builder > Customize Text > Email tab)
  • Web Store Email Templates (Documents > Templates > Web Store Email Templates)

As part of the 2019.2 upgrade, if you have legacy template options selected on the Email tab of the Website Setup record, custom system email templates will be automatically created from your selections. Your existing legacy email templates will be removed and replaced with the newly created system email templates.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Expand your NetSuite knowledge by joining this month's Ask An Expert Live.

Refer a Member.gif

In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders