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SuiteCommerce InStore Fallback and Storage Limits for iOS13

edited Jan 10, 2020 9:57AM in Announcements

This notice is intended for customers using SuiteCommerce InStore (SCIS). The notification describes an issue we found with Fallback and storage limits on iOS13 devices. It provides steps you can take to avoid interruptions at the point of sale (POS).

What is the Issue?

The maximum database storage available to SCIS Fallback under iOS13 is 500 MB. This limit could affect SCIS’s ability to process and save transactions on your iOS13 POS devices.

  • If the space needed for Fallback on an iOS13 device exceeds 500 MB, the SCIS application will fail on that device.
  • If an iOS13 device has less than 1 GB of free space, the space available for Fallback is reduced to 50% of that free space.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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