Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Best Practise to stop invoicing a customer
What is the best practice to stop a customer marked as 'closed-lost' to stop invoicing? Different departments handle customer set up and invoicing. When a customer is closed-lost, the other department might not know and they keep creating invoices? Is the only way is to keep the customer also on credit -hold?
4